Contact Us

Contact SiliBand

Thank you for visiting SiliBand.

Whether you have questions about a product, customization options, your order, shipping, returns, or anything else related to your shopping experience, our customer support team is here to assist you.

Customer Support

Email: support@siliband.shop
Phone: 2123483778
Website: siliband.shop

Mailing Address

SiliBand
136 BELMONT AVENUE
LANCASTER, NY 14086
Canada

Order Support

When contacting us about an existing order, please include your order number and the email address used to place your order. This will help our customer support team locate your purchase and assist you more efficiently.

For customized products, please also provide any relevant details regarding the design, text, color, or other personalization options associated with your order.

Returns & Refunds

We offer free returns and refunds on eligible purchases within 30 days, subject to the conditions described in our Return & Refund Policy.

Before returning an item, please contact us at support@siliband.shop so our team can provide the appropriate instructions.

We're Here to Help

We value every customer and aim to provide a straightforward, reliable shopping experience from customization through delivery.

If you have any questions, please contact us and our support team will be happy to assist you.