Terms of service

Last Updated: August 8, 2026

These Terms of Service govern your access to and use of SiliBand and purchases made through siliband.shop.

By visiting our website, using our services, or placing an order, you agree to these Terms of Service and any policies referenced herein.

1. Online Store Terms

By using our website, you represent that you have the legal capacity to enter into a binding agreement or that you are using the website under the supervision of a parent or legal guardian where required by applicable law.

You may not use our products or services for unlawful purposes or violate applicable laws through your use of our website.

2. Products and Services

SiliBand specializes in custom silicone wristbands and related products.

We make reasonable efforts to present product photographs, descriptions, dimensions, colors, and customization options accurately. However, colors may appear differently depending on screen settings, lighting conditions, manufacturing variations, and other factors.

Minor differences that are inherent in customized or manufactured products may occur.

3. Personalized Content

When submitting names, messages, text, designs, or other customization information, you are responsible for reviewing the information carefully before completing your purchase.

You represent that you have the necessary rights to use any text, name, logo, artwork, or other material you submit for customization.

You must not request content that violates applicable law or infringes intellectual property or other rights belonging to another party.

We reserve the right to reject customization requests that we reasonably believe are unlawful, infringing, abusive, or otherwise inappropriate for production.

4. Prices and Payments

Product prices are displayed on the website and may change without prior notice.

The final amount payable will be displayed during checkout before the order is submitted. Any applicable taxes, duties, or other charges will be handled as disclosed during checkout or as otherwise required by applicable law.

Payment must be successfully authorized before an order can be processed.

5. Orders

We reserve the right to accept, decline, limit, or cancel orders where reasonably necessary, including in cases involving suspected fraud, payment problems, pricing errors, inventory issues, customization restrictions, or other legitimate operational reasons.

If we cancel an order after payment has been collected, an appropriate refund will be issued.

6. Shipping

SiliBand provides free worldwide shipping.

Our estimated delivery timeframe is generally 7–10 days, subject to the terms described in our Shipping Policy.

Delivery estimates are not guarantees unless expressly stated otherwise.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery, subject to our Return & Refund Policy.

Because some SiliBand products are personalized, additional conditions may apply to customized products.

8. Intellectual Property

Unless otherwise stated, the website and its original content—including branding, graphics, website design, written content, and other materials belonging to SiliBand—are protected by applicable intellectual property laws.

You may not reproduce, distribute, sell, modify, or commercially exploit our protected content without appropriate authorization.

9. Third-Party Services

Our store may rely on third-party providers for services such as payment processing, website hosting, logistics, analytics, or other operational functions.

Your interaction with certain third-party services may also be subject to their applicable terms and policies.

10. Prohibited Uses

You may not use the website to engage in fraudulent or unlawful activity, distribute malicious code, interfere with website security, attempt unauthorized access, infringe third-party rights, or misuse the website or its services.

11. Disclaimer

We strive to maintain accurate and reliable website information. However, except where prohibited by law, we do not guarantee that the website will always be uninterrupted, error-free, or completely free of technical issues.

Nothing in these Terms excludes warranties or consumer protections that cannot lawfully be excluded.

12. Limitation of Liability

To the maximum extent permitted by applicable law, SiliBand will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.

This limitation does not apply where liability cannot legally be limited or excluded.

13. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices, or applicable requirements.

The latest version will be published on this page with an updated revision date.

14. Contact

Questions regarding these Terms may be sent to:

SiliBand
Email: support@siliband.shop
Phone: 2123483778
Address: 136 BELMONT AVENUE, LANCASTER, NY 14086, Canada